Published On: Fri, Apr 23rd, 2021

Bank branches to reduce business hours, offer basic services

New Delhi, April 23, 2021.

Banks have decided to shorten branch hours and cut staff attendance to 50 per cent. The decision was taken by the Indian Banks’ Association in a meeting on Wednesday and the standard operating procedures have been communicated to banks in the wake of the second wave of the Covid-19 pandemic while observing the infection rate among bankers is ‘alarming’.

Bank branches will now work from 10 am to 2 pm.

The four mandatory functions that will be provided by the bankers are – accepting deposits, cash withdrawals, remittance and government businesses.

“Working hours (business hours) of the banks could be restricted to 10am-2pm. Door step banking activities should be encouraged,” the IBA letter to banks said.

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