National Consumer Helpline (NCH) partners with over 1000 companies to resolve consumer grievances
New Delhi, November 2024.
In a significant development, National Consumer Helpline (NCH) has partnered with over 1000 companies under its Convergence Programme to expedite grievance resolution. These companies span major sectors, including e-commerce, travel and tourism, private education, FMCG, consumer durables, electronic products, retail outlets, automobiles, DTH & cable services, and banking. Complaints related to these convergence companies are directly transferred to them for online resolution.
The number of convergence partners has steadily increased from 263 companies in 2017 to 1009 companies as of now. This growth highlights the role of these partners in enhancing the helpline's efficiency, enabling quick and effective grievance redressal and promoting transparency and...
