Rs 1 lakh penalty on Zomato, McDonald’s for deliverying non-veg food in place of veg order

New Delhi, October 13, 2023.

Online food ordering and delivery platform Zomato on Friday said a penalty of Rs 1 lakh has been imposed on it and restaurant partner McDonald’s by the District Consumer Dispute Redressal Forum, Jodhpur, for alleged wrongful delivery of non-vegetarian food in place of a vegetarian food order.

The company is in the process of filing an appeal against the order, Zomato said in a regulatory filing.

The District Consumer Dispute Redressal Forum (II) Jodhpur has imposed a monetary penalty of Rs 1 lakh for violation of Consumer Protection Act, 2019 on Zomato and McDonald’s, the restaurant partner whose food was delivered through it, and awarded Rs 5,000 as cost of litigation, it said.